Online Tech Support
We currently offer remote online support in the USA. Please be aware this normally requires a broadband connection (T1, DSL, Cable, WIFI...) and a software download. The download is a Virtual Network Client we use to make a connection from our servers to your PC. We can then walk you through the issue and/or fix the problem.
NOTE: If you can not connect to the internet we suggest you contact your local ISP (MSN, AOL, Comcast, Xmission, Earthlink, AT&T, CableLynx, SpeakEasy...) which should fix any connection issues for you free of charge.
Please be sure to CALL (Main: 903.374.4747 or Toll Free: 888.476.6388) after the install so we know your ready to start your online support session.
Internet Marketing Management
Are you ready to start your internet marketing dominance NOW!
If you need help choosing what service you need or have questions about Internet Marketing and SEO Service please either email or call - we will be glad to help. We offer a full range of Internet Marketing and SEO services, so be sure to to email or call for more information today. If you need help or have a question on your current campaign call either number below. Note: Be sure to have you organizations information and campaign number ready. Main: 903.374.4747 or Toll Free: 888.476.6388.
Remote Server Administration
Call either the Main Office: 903.374.4747 or Toll Free: 888.476.6388 for remote server administration. Please be sure to have a few things on hand before you call - like Operating System (Unix, Linux, Windows, OS400), Hardware Info (Dell 2850, AS400, RS6000), IP Numbers, Firewall/Router Type with User Names & Passwords and the Server User Names & Passwords. DO NOT send this type of information via e-Mail. This is a serious security risk! Will will never send an email requesting login information. Only use the numbers listed on this site and speak with either Nate Neel or Jim Cole.
On-Site Tech Support - Denver, CO | Helena, MT | Longview, TX
If you need local on-site support just call our main number (Main Office: 903.374.4747 or Toll Free: 888.476.6388). We will gather your information, asses the problem and give you a price quote. We will always try to address the issue from the main office whenever possible this saves everyone time and money. Once we find you have a problem which requires on-site support we will transfer the issue to the local support representative and have them call you back. By tacking this first step we save you the customer time and any on-site service fees. You are always welcome to request local support first especially for things like network wiring, server and PC setups.
|
Technical Support
Here at CitiWare we continually strive to keep our customers more then satisfied - we want our customers to be Ecstatic about our service!
|
